We buy everything we sell from their various normal Australian distributors - hence guaranteeing you first rate genuine products and also ensuring the normal factory warranty still applies as it does in store.

Most warranties cover manufacturing defects and are valid for 12 mnths from date of purchase If you have a warranty claim on something you have purchased from us please email us with the problem and we will get back to you with the procedure for getting them fixed.

Got more questions?

Then feel free to contact us at info@optics-online.com.au

Want to talk - email us your phone number and we'll call you back with your answers.

Australian law requires that for all first time orders of contacts,we require you to supply a copy of your current contact lens prescription.

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The material provided on this site is for informational purposes only. It is higly recommended to have a regular eye check-up. Proper use of contact lenses is upon optometrist instructions. At any time you experience pain or discomfort from your contact lens, discontinue use immediately and consult your optometrist.